Prohotel Chennai – Frequently Asked Questions (FAQs)

Comfortable, Budget Boutique Hotels Across Chennai

1. How do I book a room at Prohotel Chennai?

You can book directly on our official website or call our 24x7 reservation team. Booking directly gives you the lowest rates guaranteed.

2. Are your hotels located near IT parks and business centers?

Yes. Our hotels are strategically located near OMR IT Corridor, Tidel Park, SIPCOT, and major business hubs like Taramani, Sholinganallur, Karapakkam, and Siruseri.

3. What are the check-in and check-out timings?

Check-in is from 12:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be available on request.

4. Is free Wi-Fi available at all Prohotel locations?

Yes. High-speed Wi-Fi is available free of cost in all rooms and public areas across all our hotels.

5. Do you serve breakfast? Is it complimentary?

Yes, we offer complimentary breakfast at all our properties. Both South Indian and Continental options are available.

6. Is parking available at your hotels?

Yes. Most of our hotels offer free onsite parking, subject to availability.

7. Do you have kitchens or cooking facilities in the rooms?

Yes. Some of our properties offer studio rooms with kitchenettes, ideal for long stays and families.

8. Do you allow unmarried couples?

Yes, we welcome all guests with valid government ID proof. We follow a strict no-discrimination policy.

9. Are your hotels safe for solo women travelers?

Absolutely. We have 24/7 security, CCTV surveillance, and front desk support for your safety and comfort.

10. Can I modify or cancel my booking?

Yes. You can modify or cancel as per the cancellation policy shown during booking. For best flexibility, book directly with us.

11. Do you accept payment by UPI, cards, and wallets?

Yes. We accept UPI, credit/debit cards, net banking, and popular wallets like Paytm, Google Pay, and PhonePe.

12. Are pets allowed in any of your hotels?

Currently, pets are not allowed, except at our select villas. Please call us to confirm pet-friendly options.

13. Do you have long-stay discounts or corporate packages?

Yes. We offer special monthly packages and corporate tie-ups. Contact our sales team for exclusive rates.

14. Is there a restaurant inside the hotel?

Yes. Most of our properties have in-house restaurants offering lunch, dinner, and room service.

15. Can I host meetings or small events at your hotels?

Yes. Select hotels offer boardrooms, banquet spaces, and rooftop areas for corporate and family events.

16. Do you offer airport or local pickup services?

Yes, airport transfers and cab services can be arranged at extra cost. Please inform us in advance.

17. Are your rooms suitable for families with children?

Yes. We offer family rooms and extra beds upon request. Children under 5 stay for free.

18. Do your hotels have power backup?

Yes. All our properties have 100% power backup to ensure your comfort at all times.

19. How do I find the nearest Prohotel to my location?

Visit our website or search “Prohotel near me” on Google to see our closest location across Chennai.

20. Do you offer hourly or day-use stays?

Yes. Some properties offer short-stay options based on availability. Ideal for transit guests or business use.

21. Can I pay at the hotel during check-in?

Yes. Pay at hotel option is available for most bookings. However, prepaid bookings get better discounts.

22. Do your hotels allow group bookings or bulk room reservations?

Yes. We specialize in group stays for corporates, weddings, and teams. Contact us for tailored packages.

23. What are the best tourist spots near your hotels?

Our hotels are near Marina Beach, ECR, Mahabalipuram, Mylapore Temple, IIT Madras, and shopping centers.

24. How can I get a GST invoice for my stay?

Just inform the front desk or mention it during booking. We’ll send a GST-compliant invoice to your email.

25. Why should I book Prohotel instead of other hotels?

We offer prime locations, clean rooms, great food, 24/7 service, and top guest ratings—all at budget-friendly rates.